Privacy policy

Last updated: 30 September 2023

 

This Privacy Policy describes how Anjaneya Fashion ("we" or "us" or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from anjaneyafashion.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

 

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

 

Information We Collect

The information that we collect and use varies depending on how you interact with us.

 

Personal Information: This category of information includes details that directly identify you as an individual. We collect the following types of personal information:

Name: This is your full name, the one you use when you sign up, make a purchase, or contact us. Knowing your name helps us address you personally and provide a more personalized experience.

 

Contact Information: We collect various ways to get in touch with you. These include:

  • Email Address: We need your email address to send you order confirmations, shipping updates, and, if you subscribe, newsletters or promotional offers.
  • Phone Number: Your phone number is essential for us to reach you quickly if there's an issue with your order or to provide customer support.
  • Shipping Address: We require your shipping address to deliver your orders to the correct location. It ensures that your purchases reach you safely and promptly.
  • Billing Information: To process payments for your orders, we collect your billing information, which may include:
  • Credit Card Details: If you choose to pay by credit card, we need the card number, expiration date, and security code (CVV) to complete the transaction securely.
  • Other Payment Information: Depending on the payment methods available, we may collect details such as your bank account number, PayPal email address, or other payment-related information.
  • Preferences and Communication Preferences: We want to make your experience with us as enjoyable as possible.

We treat your personal information with the utmost care and respect your privacy. We only use this information for legitimate business purposes, such as processing your orders, providing customer support, and personalizing your shopping experience. We do not sell or share your personal information with third parties unless necessary for order fulfillment or required by law

 

Non-Personal Information:

This type of information doesn't directly identify you as an individual. Instead, it provides insights into how our website is used and helps us make improvements. Here's what it includes:

  • Demographic Information: This is data about groups of people rather than specific individuals. For example, we might gather information about the age ranges, gender distribution, or geographic locations of our website visitors. This helps us understand the general makeup of our audience without knowing personal details about each visitor.
  • Website Usage Data: When you visit our website, certain technical details are automatically collected. These may include:
    • IP Address: An IP address is a unique numerical label assigned to your device when it connects to the internet. It helps us understand the general location of our visitors and diagnose technical issues.
    • Browser Type: We collect information about the web browser you're using (e.g., Chrome, Firefox, Safari). This helps us ensure that our website functions correctly on various browsers and devices.
    • Device Information: We may gather details about the device you're using, such as the operating system (e.g., Windows, iOS, Android) and screen resolution. This information helps us optimize our website's performance for different devices.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your online experience. Cookies are small text files that are stored on your device when you visit our website. Here's how we use them:
    • Remembering Preferences: Cookies help us remember your preferences, like your language or currency settings, so you don't have to set them each time you visit.
    • Analyzing Usage: We use cookies to collect data on how you navigate our website, what pages you visit, and how long you stay on each page. This information helps us identify popular content and areas where we can make improvements.
    • Personalizing Content: Cookies enable us to show you relevant content and recommendations based on your past interactions with our site.
    • Security: Some cookies are essential for security purposes, helping us detect and prevent fraudulent activity.
    • Third-Party Cookies:
      We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
    •  

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

 

Companies who support our Site and Services, such as Shopify.

Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

 

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. 

By collecting this non-personal information, we aim to enhance your experience on our website, improve our services, and make sure our website functions smoothly for all visitors. We prioritize your privacy and use this data responsibly and in compliance with applicable laws and regulations. 

 

Use of information

  • Processing and Fulfilling Your Orders: The primary purpose of collecting your personal information, such as your name, contact details, and shipping address, is to fulfill your orders accurately and efficiently. This includes processing payments, arranging for shipping, and sending you order confirmation and tracking information. Without this information, we wouldn't be able to provide you with the products you've purchased.
  • Communicating with You: We use your contact information (e.g., email address, phone number) to communicate with you regarding various aspects of your shopping experience. This includes sending important notifications, such as order confirmations, shipping updates, and responses to your inquiries or requests. These communications are essential for keeping you informed and ensuring you have a smooth purchasing experience.
  • Customizing Your Shopping Experience: To enhance your experience on our website, we may use your preferences and browsing history. For example, if you've shown a preference for a particular type of jewelry or product, we may recommend similar items that align with your interests. This personalization aims to make your shopping experience more enjoyable and relevant.
  • Improving Our Products and Services: Non-personal information, such as demographic data and website usage data, is invaluable for improving our offerings. By analyzing this data, we gain insights into customer trends, popular products, and areas where we can enhance our website's functionality. This information helps us continually refine our services to better meet your needs.
  • Analyzing Website Usage and Trends: We use data related to how you and other visitors navigate our website. This includes tracking factors like your IP address, browser type, and device information. This analysis helps us understand how our website is used, identify any technical issues, and optimize our site's performance to ensure it works seamlessly across different devices and web browsers.
  • Complying with Legal Obligations: There are legal requirements and obligations that we must adhere to. This may include sharing your information with law enforcement or government agencies when required by applicable laws or regulations. We do this to comply with legal obligations and protect our rights, as well as the safety and security of our customers and our business.

 

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see   https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

 

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners, including Shopify, to provide services and advertise to you.
  •  Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

 

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

 

Retention of Data

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

 

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

 

Minors

The website is meant for individuals who are 18 years of age or older. We don't purposefully gather personal information from children. If you are a parent or guardian and suspect that your child has shared personal information with us, please get in touch with us at the provided contact address to request the removal of that information.

 

Contacting us

Questions, comments and requests regarding this Privacy Policy are welcomed and should be sent to us through the contact form on this website.